1. Introduction

Welcome to Ritmus ("we", "our", or "us"). We operate an event management and ticketing platform. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

For the purposes of the General Data Protection Regulation (GDPR), Ritmus is the **Data Controller** of your personal data. Our processing is conducted in strict compliance with the GDPR and other applicable European union data protection laws.

2. Information We Collect

We may collect and process the following categories of personal data about you:

Directly Provided Information

Name, email address, username, phone number, and billing/shipping addresses when you register for an account or buy tickets.

Automatically Collected Data

IP address, approximate location, device type, browser settings, operating system, and details about how you interact with our platform.

3. How We Use Information

We process your personal data under the following legal bases:

Performance of a Contract: To manage your event registrations, ticket purchases, and user accounts.
Legitimate Interests: To improve our platform services, enhance site security, and optimize performance.
Consent: For analytics and marketing communication where you have explicitly opted-in (such as Google/Firebase Analytics).
Legal Obligation: To comply with tax, invoicing, and regulatory reporting requirements.

4. Your GDPR Rights

Under the GDPR, you have the following rights regarding your personal data:

Right of Access & Portability

You can request a copy of your personal data in a structured, commonly used format.

Right to Rectification & Erasure ("Right to be Forgotten")

You have the right to request the correction of inaccurate data or the deletion of your account and related data.

Right to Object & Restrict Processing

You can object to our processing of your data based on legitimate interests or request us to restrict processing in certain circumstances.

To exercise any of these rights, please email us directly at support@ritmus.live. We will respond to your request within 30 days.

5. Cookies & Tracking

Cookies are small text files placed on your device to collect standard internet log information. We use both first-party and third-party cookies:

Cookie Category	Purpose	Requirement
Strictly Necessary	Used for user authentication, security, and storing your consent preferences.	Always Active
Performance & Analytics	Google/Firebase Analytics. Tracks site traffic and page interaction.	Consent Required
Marketing & Targeting	Delivers relevant ads and promotional campaigns.	Consent Required

6. Contact Us

If you have any questions about this Privacy Policy, your rights, or data processing activities, please contact our Data Protection Officer:

Ritmus Data Team

Email: privacy@ritmus.live

Address: Maslak, Buyukdere Cd., Istanbul, Turkey